We are with you in hard moments.
Our priority is your health and wellbeing.
Just enjoy, we do the rest.
We provide tranquility during your trip.
We will be with you on the way.
The assistance services are provided and operated by IGS ASISTENCIAS S.A. DE C.V. who is exclusively responsible for the provision of the service, Grupo Xcaret are not responsible for the provision of the services offered.
Coverage covers 20 days in total, 5 days before your visit to the Park or Tour and 15 days after your first visit.
If you change the date of your visit, the assistance program is not lost. We will adapt to the date you choose to enter a park.
Call 559417 3614 to report an emergency and request assistance.
No, the assistance program must be purchased before your arrival at the Park. Otherwise, we will not be able to provide assistance if required.
Remember to have a valid passport and pay the Tourist Tax for tourists entering the State of Quintana Roo. Pay here.
Integral Group Solution 2023
Asistencia Mascotas
Atención en centro veterinario
Cobertura: $21.000 por evento
Eventos: 6 eventos al año
Análisis e imágenes
Cobertura: $23.000 por evento
Servicio funebre para mascotas
Cobertura: $46.000 por evento
Eventos: 1 eventos al año
Phono vet: consultas, viajes al exterior, adiestramiento, consejos
Cobertura: Sin límite
Eventos: Sin límite
Cirugías e internación
Eventos: 3 eventos al año
Descuento del 40% medicamentos derivados de la consulta
Cobertura: $7.000 por evento
Eventos: 12 eventos al año
Aplicación de inyecciones calendario de vacuniación y desparasitado
Eventos: 4 eventos al año
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